Platinum Mortgage Group provides multiple ways to start the application process. Once your mortgage application is complete, our state-of-the-art loan processing system will work to give you an approval decision as quickly as possible.

Applying

Depending on how you choose to apply, there are different ways you can expect to complete the process.

  • Applying over the phone or in person allows you to give your information directly to a mortgage consultant. The consultant will walk you through each part of the application and complete it for you based on your answers.
  • Using the online application lets you enter your information, receive potential loan recommendations, and initiate contact with a mortgage consultant to complete the process. The consultant will review the information you've entered and assist you in completing the refinance process.

Before starting an application, you should have the following information on hand for each applicant:

  • Social Security Number
  • Email address
  • Gross income amount, including secondary income sources, if applicable
  • Asset information, including the value of your banking, investment, and other accounts
  • Current expenses, including housing, credit card and loan payments, child support, and other obligations
  • Previous address if you've been in your current residence for less than two years
  • Name and address of your employer, and of your previous employer if you've been at your current job for less than two years
  • Estimated purchase price (if you are purchasing a home)
  • Estimated property value (if you are refinancing a home)
  • Loan amount (if you are refinancing a home)
  • Estimated down payment amount (if you are purchasing a home)

After you complete your application, you will most likely be required to send supporting documents (such as account statements and paycheck stubs) to your mortgage consultant. In some cases, your consultant may also send a copy of the completed application for you to sign and return with the outstanding documentation.

Processing and the Loan Decision

After you've completed the application, a mortgage specialist will begin verifying all the information you provided. Meanwhile, your credit report and other financial information will be reviewed in order to make an underwriting decision regarding the degree of risk involved in lending you money.

At Platinum Mortgage Group, most loan decisions are performed by an automated underwriting system designed to provide faster results, often with reduced documentation. In fact, conditional loan decisions can be made over the phone. If the automated system can't approve a loan, it's turned over to an underwriter who will look for alternative loan terms to accommodate your needs and circumstances.

You should receive your loan decision within 5 days of submitting all the required documentation. However, it's important to communicate regularly with your mortgage consultant throughout the period leading up to your closing date. This will allow you to be prepared in the event additional information is needed to finalize the loan.

Have You Experienced Credit Challenges?

If you've gone through financial difficulties in the past that you think might affect your application, the best way to understand your options is work with your home mortgage consultant. Platinum Mortgage Group will provide a variety of loan options designed to help you get the financing you need now, and improve your financial situation in the future.

Still Have Questions?

If you still have questions about what to expect when applying for your loan, a mortgage consultant can walk you through the process and provide further information on what you can expect each step of the way.